Zoho offers several bundles and pricing packages, which is great, until you try to figure out which one actually makes sense for your business.
At TechnoMap, we help small business owners navigate these choices every day. That’s why we’re breaking down the most popular Zoho bundles in this blog series, starting with Zoho CRM Plus.
Let’s take a closer look at what’s included, who it’s for, and how it stacks up against other options like Zoho One.
Watch: What Is CRM Plus?
What Is CRM Plus?
Zoho CRM Plus is a bundled package that includes a suite of apps built specifically for sales and customer-facing teams. It gives you access to tools for CRM, marketing, communication, analytics, and support all under one license.
Pricing:
- $69/user/month (billed monthly)
- Discounted if billed annually
- Plan Includes:
- 10 GB data storage for up to 200 users / 30 GB data storage for 200 users or more
- 5 GB (plus 1 GB/user) of license file storage per org
- 100 Blueprints per org
- 200k website visitors tracked per month
- 1 Brand (11 social channels)
- 10 customer service channels
- Unlimited projects
- Unlimited emails for up to 100,000 contacts For over 100,000 contacts - 10 * number of contacts
- 250+ survey templates
- Unlimited reports and dashboards
- 75+ built-in visualizations
What’s Really Included in Zoho CRM Plus?
Here’s what you get with your CRM Plus subscription:
- CRM – Manage leads, deals, and contacts
- SalesIQ – Live chat and website visitor tracking
- Desk – Customer support and ticketing
- Projects – Task and project management
- Campaigns – Email marketing tool
- Social – Manage social media channels and scheduling
- Survey – Build and distribute surveys
- Analytics – Reporting and dashboards across all apps
- Marketing Automation – Lead nurturing and scoring
- PageSense – Website A/B testing and heatmaps
- Webinars – Host live or recorded webinars
- Backstage – Event and conference management
- WorkDrive – Document storage and collaboration
- Cliq – Team chat and internal messaging
It’s a full suite of tools geared toward creating an integrated sales, marketing, and support operation.
Who Should Consider Zoho CRM Plus?
Zoho CRM Plus is a great fit if:
- You are only buying software for your sales and marketing team, not the entire company
- You want to dip your toe into Zoho without jumping into the full Zoho One ecosystem
- You are focused on tools that support customer acquisition, communication, and service
- You are looking for a bundle that integrates well out of the box, with unified data and interface
It’s also a solid option if you want automation and reporting across all your customer touchpoints, but you’re not ready to adopt apps for finance, HR, or operations.
Zoho CRM Plus vs Zoho One: How Do You Choose?
Here’s the honest answer: it depends on how many departments and users you need to support.
- Zoho CRM Plus gives you a powerful set of tools for a specific team
- Zoho One gives you all the apps — across sales, finance, HR, operations, and more — for your entire organization
If you only need licenses for a few people on your sales team, CRM Plus could save you money.
If you plan to eventually bring in other teams, Zoho One may be a better long-term investment.
At TechnoMap, we often do a quick audit with clients to look at:
- How many users you’ll need now and in the future
- Which apps your team will actually use
- Whether the extra tools in Zoho One are worth the added cost
Bottom Line
Zoho CRM Plus is a great option for sales-focused teams that want a connected suite of tools without going all in on the full Zoho ecosystem.
It’s streamlined, powerful, and built for teams that need marketing, service, and sales alignment.
