If you’ve got a Zoho One subscription and you’re only using the standard apps like CRM, Mail, and Books — this post is for you.
We’re continuing our series on all the Zoho tools you already have access to but maybe haven’t explored yet. Today we’re diving into Zoho Billing, the perfect app for managing subscriptions, flexible billing plans, and customer self-service.
Watch a Breakdown of Zoho Billing
What Is Zoho Billing?
Zoho Billing is designed for businesses that need more control and flexibility over how they charge customers — especially if your services are subscription-based, have multiple pricing tiers, or require prorated or usage-based billing.
Think of it like this:
- Zoho Books is your general accounting and invoicing tool
- Zoho Billing is your specialist tool for managing recurring billing and subscription lifecycles
And yes — they talk to each other. If you’re using both inside Zoho One, your transaction data flows smoothly between them.
Similar Tools
Zoho Billing is comparable to tools like:
- Stripe Billing
- Recurly
- Subscript
But unlike those, Zoho Billing is part of a fully integrated ecosystem, which means your CRM, Inventory, Analytics, and even Help Desk tools can all play nicely with your billing setup.
Cool Features You’ll Want to Use
Here’s what sets Zoho Billing apart:
✅ Flexible Pricing Models
- Flat pricing
- Freemium
- Volume or tiered pricing
- Usage/metered billing
- Discounts & coupon codes
- Prorated billing
✅ Subscription Management
- Handle free trials
- Cancel or resume subscriptions
- Manage access or entitlements
- Track complete transaction history
✅ Customer Portal
- Give your customers self-service options
- Let them see payment history, download invoices, manage subscriptions
✅ Automated Notifications
- Customize email reminders for payment, renewals, cancellations, or failed charges
Real-World Use Case
Let’s say you sell an online program or service and want to offer three payment options:
- Pay in full
- Pay over 3 months
- Pay over 6 months
You can do that with Zoho Billing — easily. Build out each plan, automate the invoicing, and let your customer choose the one that fits them best.
Or maybe you bill based on usage — hourly consulting, per-seat software, or monthly deliveries — Zoho Billing can handle that too.
How It Integrates with Other Zoho Apps
Zoho Billing plugs right into:
- CRM (track customer subscriptions alongside deals)
- Sign (sign contracts before the billing begins)
- SalesIQ (chat and support integration)
- Inventory (track stock for product subscriptions)
- Desk (customer service tie-ins)
- Cliq, Mail, Notebook, Expense, Analytics, and more
And of course, it syncs with Zoho Books for full accounting coverage.
Who Should Use Zoho Billing?
Use Zoho Billing if:
- You offer subscriptions or recurring billing
- You have multiple pricing tiers or discounts
- You want your customers to manage their subscriptions themselves
- You need to streamline billing workflows beyond basic invoicing
Final Thoughts
If you’re still just sending manual invoices from Zoho Books (or worse — somewhere else entirely), and you’ve got any level of complexity in how you bill, Zoho Billing is absolutely worth checking out.
Want to see how it could work for your business? Or need help choosing between Books and Billing? Send us a message — we’d love to help you get the most from Zoho One.
