How Zia in Zoho Inventory Helped Me Restock Before the Rush
Let me paint the picture.
One of my seasonal products started picking up steam. At first, I didn’t notice. Orders were trickling in a little faster than usual, but nothing dramatic.
Then I opened Zoho Inventory and saw a recommendation from Zia.
“This item is trending. You should increase the reorder level.”
Honestly, I didn’t believe her… but I did it anyway.
The next week? Sales doubled.
Thanks to that heads-up, I had inventory on the shelf and avoided a stockout. Here's how Zia knew—and how you can use the same feature to stay ahead.
Watch How To Use Zia in Zoho Inventory
What Zia Does in Zoho Inventory
Zia is Zoho’s built-in AI assistant, and she shows up in Inventory as a smart forecasting tool.
You’ll find her recommendations in the dashboard or item detail page, where she’ll give you:
- 🔍 Sales Trend Predictions — Based on historical order data and current velocity
- 🔁 Reorder Level Suggestions — Adjusted dynamically to match the forecast
- 🚨 Low Stock Alerts — If Zia detects a potential shortfall coming
This isn’t static data—it’s predictive. She’s watching your real-time sales activity and flagging any patterns that could impact your stock levels.
How to Access and Use Zia’s Product Recommendations
Here’s a step-by-step if you want to try it yourself:
1. Make sure Zia is enabled
Zia is turned on by default in most Zoho One accounts, but to double-check:
- Go to Settings > Preferences > Zia
- Ensure Zia Insights is enabled for Inventory
2. Track Products with Sales History
Zia needs at least a few weeks of order history to make predictions. Make sure:
- Your products have SKU-level sales data
- Orders are being processed through Zoho Inventory (not just externally)
3. Look for Zia Recommendations
To find Zia’s suggestions:
- Open your Zoho Inventory Dashboard
- Scroll to the "Zia Recommendations" widget (or go to any product’s detail page)
- You’ll see predictions like:
- “This item’s demand is increasing”
- “Recommended Reorder Level: 50 units”
- “Expected stockout in 5 days”
4. Update Your Reorder Points
Click “Apply Recommendation” directly from the suggestion card, or:
- Go to Items > Select Product > Edit
- Manually adjust Reorder Level based on Zia’s insight
Pro Tip: Pair It with Automation
If you want to get even smarter with it:
- Create a reorder workflow using Zoho Inventory’s automation tools
- Set alerts when stock drops below Zia’s recommended threshold
- Trigger purchase orders automatically (or send reminders to your team)
This turns Zia’s insight into action—no second-guessing, no delays.
Final Thoughts: Less Stress, More Sales
I used to guess what to reorder based on vibes and last year’s notes. Now I let Zia do the thinking for me—and my shelves are stocked when my customers are ready to buy.
If you sell physical products and want to stop scrambling every time something goes viral or seasonal demand hits, Zia’s trend prediction and reorder tools are a must-use.
It’s like having a demand planner baked into your software—except she’s always working, and she doesn’t cost extra.
Want more Zoho AI tips like this?
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