Use Zia in Zoho Social to Find the Best Time to Post

02.02.26 05:31 PM

Zia Told Me When to Post. She Was Right.

I used to post whenever I remembered.

You know the vibe—9PM, laying in bed, suddenly thinking, “Crap. I never posted that reel.” So I’d panic-upload and hope for the best.

But last month, I tried something different. I let Zia in Zoho Social pick the post time for me.

She said:

“Your audience is most active at 2:17 PM on Wednesdays.”


Weirdly specific. A little creepy. But I tried it anyway.

Result? The post got more views, more clicks, and way less stress on my part.

Watch How to Use Zia in Zoho Social

What Is Zia’s Smart Post Timing in Zoho Social?

Zia is Zoho’s built-in AI assistant, and in Zoho Social, she helps you:
  • Identify your audience’s peak activity times
  • Suggest the best days and hours to post
  • Auto-schedule content for higher engagement

It’s not random. Zia looks at your actual engagement history across:
  • Instagram
  • LinkedIn
  • Facebook
  • X (Twitter)
  • Google Business Profile

And recommends the slots where your audience is most likely to see and interact with your content.

How to Use Zia’s Smart Post Timing

It’s already built into your Zoho Social dashboard. You just have to know where to look.


Step 1: Start a New Post

  • Go to Zoho Social > Posts > New Post
  • Add your content, choose your channels, and write your caption


Step 2: Click “Smart Q” or Zia’s Suggested Time
When you get to the schedule options, you’ll see:

  • Smart Q: A set of time slots Zia recommends based on past engagement
  • Suggested Time: A specific day and time Zia has identified as optimal

Click it to auto-schedule the post at the best time—no guessing required.


Pro tip: Hover over the time to see why Zia picked it (based on clicks, likes, or reach patterns)


Step 3: Review & Adjust (If You Want)
You’re still in control. You can:

  • Accept the recommendation as-is
  • Move the post to a different time
  • Apply Zia’s slot to multiple posts at once in your queue

This makes it easy to batch content while still optimizing performance.

Bonus: Zia Gets Smarter Over Time

The more you post and grow your audience, the better Zia gets at predicting performance windows.

She’s watching patterns you probably don’t have time to track—like:
  • When your followers are most active by day of week
  • What time of day gets the most clicks
  • How each platform performs differently

It’s like having a built-in strategist… but free, and not on vacation.

Why I Stopped Manually Picking Times

Before this, I was always second-guessing:
  • “Is 9AM too early?”
  • “Do people check Instagram on Sundays?”
  • “Maybe 3PM is better?”

Now I just trust Zia. And honestly? I’ve gotten better results without working harder.

TL;DR: Stop Guessing When to Post

Zia’s Smart Post Timing helps you:
  • Reach more people
  • Post with less stress
  • Grow without having to overthink

Whether you're DIY-ing your social or managing a small team, this feature is a no-brainer.

Want more ways to make Zoho do the work for you?


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Jozette writes about making Zoho work smarter for businesses—think CRM tips, project fixes, and clever ways to simplify your systems. She’s here to cut the tech-speak and give you clear, practical advice your team will actually use, and enjoy reading.