Use Zia in Zoho Sprints to Plan Realistic Workloads

02.02.26 08:52 PM

Zia Saved My Sprint from Total Chaos

Ever start a sprint feeling optimistic—and by Day 3 realize you’ve wildly overcommitted? Yeah. Same.

For a while, I was doing sprint planning the old-fashioned way:
  • Guesstimate some story points
  • Toss in a few bonus items
  • Hope we had the capacity to finish it all

Spoiler: we didn’t.

Then Zia stepped in. And gave me the AI equivalent of a reality check.

What Zia Does in Zoho Sprints

Zia is Zoho’s AI assistant, and in Zoho Sprints, she helps you plan smarter by analyzing:
  • ✅ Your team’s past sprint velocity
  • ✅ Average story points completed per sprint
  • ✅ Capacity trends over time

And based on all of that, she suggests how much work your team can actually handle in the upcoming sprint.

It’s like planning with data instead of vibes.

What Happened During My Sprint Planning

I started building out a new sprint in Zoho Sprints like usual.

I added a bunch of work items, got excited, and then…

Zia popped up with:

“Based on past sprints, you’re overloading by ~40%. Want to scale back?”


Oof. But fair.

She showed:
  • Our past average velocity
  • What we completed vs committed
  • And a suggested target point range for the new sprint

So I adjusted the sprint scope—before we burned out halfway through the week.

How to Use Zia for Smarter Sprint Planning

Zia’s recommendations show up automatically when you’re inside Zoho Sprints. Here’s how to use them:

Step 1: Go to Your Sprint Planning Board

  • In Zoho Sprints, open your backlog
  • Start dragging stories/tasks into the new sprint


Step 2: Watch for the Zia Panel
As you plan, Zia will pop up (or show in the sidebar) with a message like:

“Based on your last 3 sprints, your team completes ~70 story points. Current total: 92 points.”


She’ll then suggest a target range (e.g. 65–75 points) to stay on track.


Step 3: Adjust Based on Real Data
You can:

  • Remove or delay lower-priority tasks
  • Adjust estimates
  • Or keep the full sprint if you want (you’re still in charge)

But now, you’re making those choices with data from your own history, not a best guess.

Why This Made a Huge Difference

Before Zia:
  • We constantly overbooked
  • Mid-sprint pivots were the norm
  • Deadlines slipped, and team morale dropped

Now?
  • We commit to what we can actually finish
  • Everyone feels less overwhelmed
  • And we actually complete what we plan

Zia isn’t just helping us work smarter—she’s saving us from ourselves.

TL;DR: Sprint Planning Doesn’t Have to Be Chaos

If your sprint planning process feels like throwing darts in the dark:
  • ✅ Zia will show you what your team can actually handle
  • ✅ Suggest sprint capacity based on past performance
  • ✅ Help you avoid burnout and missed goals
  • ✅ Make agile feel… well, agile

Want more tech tools that keep your business moving without burning you out?

Join Our Newsletter for weekly Zoho-powered tips, AI features that work, and smart systems for small teams.

Jozette writes about making Zoho work smarter for businesses—think CRM tips, project fixes, and clever ways to simplify your systems. She’s here to cut the tech-speak and give you clear, practical advice your team will actually use, and enjoy reading.