Jozette writes about making Zoho work smarter for businesses—think CRM tips, project fixes, and clever ways to simplify your systems. She’s here to cut the tech-speak and give you clear, practical advice your team will actually use, and enjoy reading.
Learn how to set up Zoho Projects to match how your business works projects. Learn about fields like Owner, Tags, Status, and Assigned Date and how they could be used in your business.
Learn how to use Zoho Cliq to improve communications. We walk through the benefits of creating internal chats for each project, organizing internal conversations, and using external chats with your clients.
The Business Card view is a small feature in Zoho CRM, but for many companies it has a big impact. Learn about this feature, how to customize it, and how it helps your teams use the CRM.
5 Zoho CRM fields that most people don't use, or even know about. We breakdown the 5 best CRM fields people aren't using, and why you should start using them today.
Learn how to use Blueprints in Zoho Projects. Jozette walks through the concepts of Blueprints in Zoho, and how to apply them to your Zoho Projects processes. This streamlines your regular tasks so you can maintain clean, accurate project data.
Learn about the benefits of connecting Zoho Apps with your Apple Watch. Notifications like Books, Sign, and Cliq keep you connected to your business.
Learn how to get the most out of Zoho CRM's automation with this breakdown of Zoho CRM's Workflow and Blueprint features.
Zoho Mail is more than just email. Discover 3 powerful features that turn it into a hub for business communication, project management, and CRM integration. See how we help teams streamline workflows with smart Zoho tools.
Learn the difference between Workflows and Blueprints in Zoho CRM—and when to use each. This guide helps you decide when to automate and when to add human input, so your CRM runs smoothly and supports your business goals.
Thinking about using AI in your business? Learn why a strong foundation of clean data, documented processes, and reliable systems is essential before implementing AI tools like chatbots, content generators, and automation.